ETP Omni-channel Retail Solutions for the books and stationery industry

Enhance your customer experience

Books and stationery retail involves handling different business formats, a wide range of merchandise mix and varying customer needs. It is important to provide the right assortment, value, service and information about products. ETP Omni-channel Retail Solutions enable you to boost sales and improve net margins.

Manage product, price and promotions across multiple retail channels
Avoid lost sales by providing ‘endless aisle’ capability in-store to service customers better
Manage inventory at ISBN level for end-to-end visibility and use ISBN traceability to track margins earned on different import consignments
Enable easy product inventory look up in-store based on author, publisher, category, publishing dates and other key product attributes
Manage sales efficiently by introducing innovative promotions at category, author, publisher level to increase ticket size

Enable in-store mobility with a secure Mobile POS to service customers faster and also perform queue bursting
Enable timely information of customer buying history, customers’ average spend per visit, author/category preferences, to increase conversions on footfalls
Enhance customer experience by providing quality service and offering a seamless omni-channel shopping experience
Manage merchandise, time, location and customer hierarchies for planning category-wise and location based promotions
Fulfill online/e-commerce orders from store inventory and allow for any store returns for both in store and online purchases

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ETP Group is a leading Unified Commerce Software company, with a 36 year track record of delivering enterprise class retail technology solutions. Market leading retailers in Asia Pacific use ETP across hundreds of thousands of employees, over 500 brands and across 24 countries.

ETP’s comprehensive AI powered solution suites, ETP Unify and Ordazzle, encompass a broad spectrum of e-commerce and retail functionality, from POS, CRM, OMS, PIM, Unified Inventory to Unified promotions, Logistics management and seamless integration with marketplaces and e-commerce platforms. ETP’s Unified Commerce Retail Platforms creates a frictionless and consistent shopping experience for consumers across all channels, wherever, whenever, and however they choose to shop.

ETP’s strength lies in its ability to provide robust and innovative retail solutions built with the most scalable and secure technology, MACH architecture and beautiful UI design. ETP’s “asset-light” solutions minimise IT administrative costs, enabling businesses to focus on growth and strategic initiatives.

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Enhance your customer experience

Books & Stationery

Enhance your customer experience