ETP Omni-channel Retail Solutions for the health and beauty including cosmetics industry

Enrich your customers’ experience

The health and beauty retail market signifies a comprehensive range, mix and styles of products and services. The demand has been steadily increasing and has been resilient even in the harshest economic climates. ETP Omni-channel Retail Solutions allow you to improve customer service levels for all demographics and sensibilities.

Capture additional attributes such as certification no., valid till date, as well as handle batch no. and expiry date for items
Have enhanced CRM with a single customer ID across all retail channels to enable unified loyalty management
Enable real time KPIs’ information of store sales performance, hourly sales movement, customer conversions, target vs actuals, salesperson-wise performance
Avoid lost sales by providing ‘endless aisle’ capability in-store to service customers better
Manage product, price and promotions across multiple retail channels

Provide visibility of sales and inventory across channels to replenish at SKU level
Manage end-of-season sales, price points, mix & match and bundle based promotions and increase ticket size
Fulfill online/e-commerce orders from store inventory and allow for any store returns for both in-store and online purchases
Enhance customer experience by providing quality service and offering a seamless omni-channel shopping experience
Enable in-store mobility with a secure Mobile POS to service customers or setup small store formats

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ETP Group is a leading Unified Commerce Software company, with a 36 year track record of delivering enterprise class retail technology solutions. Market leading retailers in Asia Pacific use ETP across hundreds of thousands of employees, over 500 brands and across 24 countries.

ETP’s comprehensive AI powered solution suites, ETP Unify and Ordazzle, encompass a broad spectrum of e-commerce and retail functionality, from POS, CRM, OMS, PIM, Unified Inventory to Unified promotions, Logistics management and seamless integration with marketplaces and e-commerce platforms. ETP’s Unified Commerce Retail Platforms creates a frictionless and consistent shopping experience for consumers across all channels, wherever, whenever, and however they choose to shop.

ETP’s strength lies in its ability to provide robust and innovative retail solutions built with the most scalable and secure technology, MACH architecture and beautiful UI design. ETP’s “asset-light” solutions minimise IT administrative costs, enabling businesses to focus on growth and strategic initiatives.

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Enrich your customers’ experience

Health & Beauty

Enrich your customers’ experience