ETP Group
Omni-channel Loyalty Management
Elevate Customer Engagement across Every Touchpoint
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Omni-channel Loyalty Management
Brands That Trust Us
    Easily Manage Loyalty Programs across Channels
    Personalized Loyalty Programs
    Design and deploy flexible loyalty schemes tailored by customer segment, product category, or store location—or run a unified program across your retail network.
    Centralized Control, Consistent Rewards
    Manage loyalty balances centrally to ensure point accuracy, resolve discrepancies swiftly, and maintain customer trust and satisfaction.
    Seamless Multi-store Compatibility
    Apply loyalty programs uniformly across all stores operating in the same currency, ensuring a consistent and rewarding experience for every shopper.
    Simplify Loyalty Program Management
    Simplify Loyalty Program Management

    • Seamlessly define loyalty programs tailored to specific customer groups, items, or stores, or implement a unified scheme across the entire retail chain.

    • Easily rectify loyalty point discrepancies at a central level to ensure accurate rewards, maintaining customer satisfaction and trust.

    • Implement consistent loyalty schemes across stores with the same local currency, enabling a cohesive and streamlined loyalty experience.

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    The Journey to Creating Amazing Customer Experiences
    • No.1 luxury lifestyle group in Southeast Asia
      No.1 luxury lifestyle group in Southeast Asia
      ETP delivers a proven, integrated and scalable software suite to effectively manage the increasing complexity of current and future retail operations.
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    • Leading speciality retailer in the Philippines
      Leading speciality retailer in the Philippines
      ETP integrates existing retail, loyalty program and ERP systems with ETP CRM which provides a customer-centric platform for creating optimal customer relationships.
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    • Leading luxury retail group in the Philippines
      Leading luxury retail group in the Philippines
      ETP integrates existing retail, loyalty program and ERP systems with ETP CRM which optimizes business operations by offering a personalized shopping experience.
      Download
    • Leading value retail brand for fashion and home ware across the Middle East and Asia
      Leading value retail brand for fashion and home ware across the Middle East and Asia
      ETP solution enables complete control and visibility of inventory to optimize the buying process.
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    • Asia’s #1 lifestyle retailer
      Asia’s #1 lifestyle retailer
      ETP fulfils the need for a proven retail software solution to effectively manage the increasing complexity of current operations and support aggressive business expansion and growth and to enable the acquisition of timely, accurate and actionable insights into planning, purchasing and sales data – allowing the management to make better decisions and improve the bottom-line along with the overall size of the business.
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      FAQs

      • A POS system is a set of software packages, either cloud-based or accompanying compatible hardware packages, that is used to organize and operate your retail business. The software links your customer service, inventory, marketplaces, accounting, payroll and other departmental functions within one program, which helps centralize your administrative tasks. Using a POS is tremendously time-saving and efficient compared with the alternative of using separate software to manage each area.

        It can also improve the customer experience with efficient promotion planning, reduce waste with automated inventory reconciliation and expiration and ordering alerts, and prevent theft.

      • ETP V5 is an enterprise-class Omni-channel Retail Solution that seamlessly integrates point of sale (POS), customer relationship management (CRM) and loyalty management, merchandise and inventory management, assortment and OTB planning, marketing, and promotions planning, and business intelligence (BI). The ETP Omni-channel retail software allows the scalability required for business growth. ETP V5 can be deployed comprehensively or modularly, in-premise or on the cloud, across multiple platforms, channels, and system environments.

      • ETP Mobile Store is available for deployment on iOS and Android-based smartphones and tablets as an app. The retail invoice can be printed with Bluetooth, Wi-Fi or it can be sent via email using the customer’s email address. The Mobile POS solution can be connected to the ETP Store Operations system within the store on Wi-Fi or, in the case of an atrium or kiosk sale, to the Central Server EAS through cloud computing. The ETP Mobile POS software is developed to facilitate a superior brand experience.

      • ETP V5 POS software has an offline mode that will continue to work, even during server downtime. When the connection re-establishes, the data from the offline transactions are uploaded to the memory for use in transaction details and reports.

      • ETP Omni-channel Store Solution enables true integration between the business back-end operations, supply and demand channels.