Online, offline, mobile. e-commerce, m-commerce, brick and mortar; these things are beginning to blur more and more, because, really, only one thing matters: Your customers – and your customers are digital! It doesn’t matter if they’re in your store with phone in hand or browsing on a tablet from their couch. They want one seamless experience. So do you know your omni-channel customers well to provide them with that experience?
6 Disruptive Forces that are Creating New Challenges and Opportunities for Retailers (Part 2)
Your Guide to Personalised Product Recommendations in e-Commerce
How Customer-Centricity Fuels Success in the Omni-Channel Retail Landscape
6 Interdependent Disruptive Forces that are Creating New Challenges and Opportunities for Retailers