Nurture your customer relationships so they keep coming back for more
A mother’s love for her child is like nothing else in the world. And when it comes to mother-care, they need for baby products is often frequent, quick and immediate. A stock-out situation, inability to deliver direct to customer (D2C), or difficulty with online-to-offline order fulfilment will most certainly result in a lost sale and perhaps even a lost customer. ETP Omni-channel Retail Solutions help you stock right, ensure fast deliveries, and increase cash flow through repeat orders.
- Manage product, price and promotions across multiple channels and handle end-of-season sales efficiently by introducing innovative promotions
- Manage merchandise, time, location and customer hierarchies for planning category-wise and location based promotions
- Provide visibility of sales and inventory across channels to replenish at category and style level
- Avoid lost sales by providing ‘endless aisle’ capability in-store to service customers better
- Enable in-store mobility with a secure Mobile POS to service customers faster and also perform queue bursting
- Manage multiple product categories and handle batch numbers with expiry for baby food items
- Enhance customer experience by providing quality service and offering a seamless omni-channel shopping experience
- Fulfill online/e-commerce orders from store inventory and allow for any store returns for both, in-store and online purchases
- Have a single customer ID across all retail channels to enable unified loyalty management
- Enable timely information of customer buying history, customers’ average spend per visit, brand/category preferences to facilitate cross-selling/up-selling and increase conversions on footfalls
