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ETP Group

Furniture & Home Furnishings

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Offer a delightful customer experience

The product and service ranges in the furniture and home furnishings retail are complex and comprehensive. Attention to minute details and major changes is important with proactive scalability. ETP Omni-channel Retail Solutions empower you to provide more value to your customers and improve margins.

Furniture
  • Enhance customer experience by providing single window of customer service for both, cash & carry and home delivery facility
  • Enhance inventory visibility across all channels to avoid loss sales opportunity
  • Leverage in-store inventory by enabling stores to fulfill orders received online
  • Easy management of goods transfers, picking and packing activities, and reservations at store level
  • Manage the complexity of a vast variety of products and make them available to all channels
Furniture
  • Enhance inventory management with traceability and control over products that have quality defects or have been returned
  • Manage single products, packs or variants based on a number of product characteristics like color, size, style, height, width, length, & more, and assign them easily with different price lists
  • Ensure quality data management and consistency across various categories and sales channels
  • Centrally manage products, prices and promotions across all channels
  • Enable timely information of customer buying history, customers’ average spend per visit, brand/category preferences to facilitate cross-selling/up-selling and increase conversions on footfalls

    What is 9 + 2 ?

    ETP Group is a leading Unified Commerce Software company, with a 36 year track record of delivering enterprise class retail technology solutions. Market leading retailers in Asia Pacific use ETP across hundreds of thousands of employees, over 500 brands and across 24 countries.

    ETP’s comprehensive AI powered solution suites, ETP Unify and Ordazzle, encompass a broad spectrum of e-commerce and retail functionality, from POS, CRM, OMS, PIM, Unified Inventory to Unified promotions, Logistics management and seamless integration with marketplaces and e-commerce platforms. ETP’s Unified Commerce Retail Platforms creates a frictionless and consistent shopping experience for consumers across all channels, wherever, whenever, and however they choose to shop.

    ETP’s strength lies in its ability to provide robust and innovative retail solutions built with the most scalable and secure technology, MACH architecture and beautiful UI design. ETP’s “asset-light” solutions minimise IT administrative costs, enabling businesses to focus on growth and strategic initiatives.

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