Omni-channel retail solutions

Omni-channel retail solutions

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Innovative Solutions. Solid Foundations.

ETP V5 is an enterprise class Omni-channel Retail Solution that seamlessly integrates point of sale (POS), customer relationship management (CRM) and loyalty management, merchandise and inventory management, assortment and OTB planning, marketing and promotions planning, and business intelligence (BI). The ETP omni-channel retail software allows the scalability required for business growth. ETP V5 can be deployed comprehensively or modularly, in premise or on the cloud, across multiple platforms, channels and system environments.

ETP is enabling brick and mortar retailers to embrace unified commerce and drive their brands and customer relationships in a seamless manner. ETP V5 Omni-channel Retail Solutions enable you to deliver a unified omni-channel experience with features such as Click and Collect, Click and Deliver, Endless Aisle, and a holistic view of the inventory and of the customer. This is done using real-time integration of ETP’s POS, CRM and Promotions engine with webstores and marketplaces using ETP Connect’s secured web services framework, which has the ability to see and manage order flows.

Omni-channel retail solutions

ETP Omni-channel Retail Solutions deliver the following benefits:

Omni Channel Retail Solutions
  • Extremely configurable retail management software, adaptable to various retail verticals
  • Highly scalable solutions that can be implemented across multiple countries, currencies, tax structures and time zones
  • Strong process integration across sales and supply chain network enabling increased sales, reduction in inventory costs, reduced shrinkages, minimized stock outs, improved retail vendor management and efficient stock distribution
Customer Service
  • Superior customer service that helps you deliver desired, unified customer experience with consistent and flexible customer policies across all channels and formats
  • Retail management software with integrated omni-channel CRM at the POS to drive better customer relationship and ensure higher sales across channels
  • A powerful omni-channel promotions engine that automatically distributes and implements targeted promotions across channels
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  • Certified integration with SAP® applications to streamline retail business operations. ETP V5 can also be easily integrated with other systems based on its open XML architecture and the powerful ETP Integrator tool
  • Java based POS with JPOS capability provides flexibility to deploy across varied operating business environments and at lower costs
  • ETP Store is certified as PA-DSS v3.2 compliant by the PCI SSC to provide a secure payment card transaction process for retail end users
Transforming Retail To Omni
  • Robust analytics engine with retail KPIs built-in to increase eyeballs and footfalls, to improve margins, volume and ticket-size, and to support retail business functions such as promotion and price list optimization, demand forecasting, product assortment, and customer segmentation
  • The retail software includes merchandise planning, assortment planning, options & OTB planning – allowing you to review past retail performance, build a profitable business and adapt quickly to varying retail market conditions
  • Easy to use retail software with intuitive user interface and flexible deployment options
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