Connect better with your customers
Maximizing business benefit through optimized operations and having the right products at the right time and at the right price is key for mobile phones and accessories retail. ETP Omni-channel Retail Solutions make sure you stock right and boost sales across channels.
- Enable end-to-end tracking of mobile IMEI nos. throughout the demand and supply chain
- Manage product, price and promotions across multiple retail channels
- Fulfill online/e-commerce orders from store inventory and allow for any store returns for both in-store and online purchases
- Have a single customer ID across all retail channels to enable unified loyalty management
- Use ‘endless isle’ function to service orders based on nearby stores’ inventory and reduce lost sales
- Track customer buying behavior and look up cross-channel inventory to facilitate cross-selling and up-selling
- Provide ‘buy back’ option to customers and manage region-wise pricing for mobile phones
- Review margins earned in-store on different handsets sale
- Suggest accessories with relevant handsets or bundle accessories with handsets in order to increase ticket size and increase margins
- Reserve IMEI nos. for omni-channel orders and manage O2O inventory efficiently
