Provide the right value to your customers
Jewelry retailing involves being alert and responsive towards the customer’s requirements. While it is important to track market trends, the most crucial aspect for developing demand is customer-centric operational capabilities at the store. ETP Omni-channel Retail Solutions help you delight your customers and ensure a high return on investments.
- Increase sales during festivities by creating targeted promotions at category/sub category or even at SKU level and exercise control over pricing
- Enhance customer experience by providing quality service and offering a seamless omni-channel shopping experience
- Provide visibility of sales and inventory across channels to replenish at SKU level
- Manage product, price and promotions across multiple retail channels
- Fulfill online/e-commerce orders from store inventory and allow for any store returns for both, in-store and online purchases
- Manage merchandise, time, location and customer hierarchies for planning category-wise and location based promotions
- Avoid lost sales by providing ‘endless aisle’ capability in-store to service customers better
- Enable in-store mobility with a secure Mobile POS to service customers faster and also perform queue bursting
- Manage inventory at SKU level as well as track sales, inventory and delivery for smooth flow of products, especially for high value products
- Track each individual piece based on a serial number and capture additional attributes such weight, carats and material
