Enrich your customers' experience
The health and beauty retail market signifies a comprehensive range, mix and styles of products and services. The demand has been steadily increasing and has been resilient even in the harshest economic climates. ETP Omni-channel Retail Solutions allow you to improve customer service levels for all demographics and sensibilities.
- Capture additional attributes such as certification no., valid till date, as well as handle batch no. and expiry date for items
- Have enhanced CRM with a single customer ID across all retail channels to enable unified loyalty management
- Enable real time KPIs’ information of store sales performance, hourly sales movement, customer conversions, target vs actuals, salesperson-wise performance
- Avoid lost sales by providing ‘endless aisle’ capability in-store to service customers better
- Manage product, price and promotions across multiple retail channels
- Provide visibility of sales and inventory across channels to replenish at SKU level
- Manage end-of-season sales, price points, mix & match and bundle based promotions and increase ticket size
- Fulfill online/e-commerce orders from store inventory and allow for any store returns for both in-store and online purchases
- Enhance customer experience by providing quality service and offering a seamless omni-channel shopping experience
- Enable in-store mobility with a secure Mobile POS to service customers or setup small store formats
