Delight your trendy customers
The apparel business environment has become as complex as it is comprehensive. Customers expect a lot more, a lot faster and with different assortments at desirable prices. ETP Omni-channel Retail Solutions ensure you exceed customer expectations for all seasons and improve profitability.
- Create colour/size matrix for articles and manage inventory at style level and reduce cut sizes
- Enhance customer experience by providing quality service and offering a seamless omni-channel shopping experience
- Fulfill online/e-commerce orders from store inventory and allow for any store returns for both, in-store and online purchases
- Have a single customer ID across all retail channels to enable unified loyalty management
- Enable timely information of customer buying history, customers’ average spend per visit, brand/category preferences to facilitate cross-selling/up-selling and increase conversions on footfalls
- Manage product, price and promotions across multiple channels and handle end-of-season sales efficiently by introducing innovative promotions
- Manage merchandise, time, location and customer hierarchies for planning category-wise and location based promotions
- Provide visibility of sales and inventory across channels to replenish at category and style level
- Avoid lost sales by providing ‘endless aisle’ capability in-store to service customers better
- Enable in-store mobility with a secure Mobile POS to service customers faster and also perform queue bursting
