Category: News

24 August 2006 – Retail NEXT conference which was held on 23 August 2006 in JW Marriott, Bangkok, Thailand drew close to 100 senior representatives in retail conglomerates within Asia, Middle East and India. The one day by-invitation only event was jointly organised by ETP International, an international retail solutions company and its Premier Business Partner in Thailand, 4Bizinet Co., Ltd and co-sponsored by IBM of which ETP International is a PWIN Premier member.

The conference started with a welcome address by Mr Naresh Ahuja, Chairman of ETP International. He explained the need for an industry event that can provide an exchange platform for retail industry practitioners and analysts. There is a gap and ETP International as an active participant in the retail industry would like to take the initiative to provide that platform.
The conference programme had a strong representation from leading retailers presenting case studies on their organisations as well as expert knowledge sessions from industry analysts. Senior representation as speakers came from IBM, Euromonitor International, ITC Ltd – a US$3 billion retail conglomerate in India, Titan – a subsidiary of Tata Group and India’s leading watch retail chain, Minor Corporation – one of Thailand’s leading multi-brand retail giant and others.

The conference agenda covered a broad spectrum of trends and issues facing the retail industry. Topics include retail trends, understanding consumer behaviour, future customer-centric store concepts, information management, brand building and much more.

The panel discussion comprising all the speakers for the day saw a lively discussion on the current and future retail landscape as well as points for consideration in retail expansion plans. Active audience participation also saw delegates raising questions on various concerns ranging from technology adoption to future of symbiotic relationships between retailers and vendors.

Commenting on the needs and the challenges facing retailers today, Mr Niwat Lekklai, Managing Director, 4Bizinet Co., Ltd stated, “Currently, the retail industry is growing dramatically, especially in Thailand. Information is one of the key factors to support retail business growth. It can be used to improve business strategy and customer service. Although information can be found everywhere, actual and real-time information is difficult to sieve out. Therefore, selecting the right information is a very important result to business owners for making decisio ns.”

“We are pleasantly surprised by the turnout for the event as it far exceeds our expectations. The support from the retailer industry has been very encouraging. This clearly reflects the industry is in need of events along the lines of Retail NEXT to facilitate knowledge exchange. We plan to be one of the key forces in providing this platform hence plans are underway to make Retail NEXT an annual anchor event in most countries in Asia and the Middle East. Thailand’s retail industry is growing and its predicted to grow by 8% in the next 5 years. The need for more robust information management systems, knowledge of best-of-breed retail management practices, versatility in adapting to change among others is key to the survival of retailers,” remarked Mr Naresh Ahuja, Chairman, ETP International Pte Ltd.

The conference closed with a gift presentation ceremony by Mr Ahuja to all the speakers. Each delegate left the conference with the knowledge takeaways as well as an attractive door gift and conference proceedings from the organisers.

About 4Bizinet Co., Ltd

4Bizinet is a leading professional IT service and software solutions provider offering complete end-to-end solutions to its customers. Over five years of its establishment, 4Bizinet has built its business and domain expertise in several industries including Retail, Telco, Banking and Finance. 4Bizinet’s products and services include various Enterprise business software applications and complete professional services. 4Bizinet has a business belief that its success can only come when it help customers to overcome their businesses challenges. By engaging its strategic partnership with global and internal technology leaders such as Microsoft, IBM, ETP International and SourceCode Technology Holding, 4Bizinet delivers its customers the most reliable, a scalable and robust solution available in the market today.

www.4bizinet.com

About ETP International Pte Ltd
ETP International is an enterprise software company focused on enabling retailers to run their business proactively using the cutting-edge ETP V5 Retail Solution. Founded in 1988 ETP has its International HQ in Singapore, R&D centre in Mumbai and a network of partners in over 12 countries, selling, implementing and supporting ETP solutions. ETP’s three digit growth is driven by the wide acceptance of its flagship product ETP V5 by leading retailers.

ETP V5 is a 4th generation solution designed to help retailers move from a push based business model to a push-pull based business model, making them more proactive in planning, execution, analysis and decision making. It is seamlessly integrated through POS, CRM, Online Sales, Call Centre Sales, Merchandise Planning, Promotions Planning, Procurement, Distribution, Warehousing and Analytics. Developed with reliability, scalability and globalisation in mind, ETP V5 is capable of handling multiple languages, time zones, currencies, taxes, company and group structures, 20 users to 1000’s of users, various hardware platforms and operating systems and can be implemented comprehensively or modularly.

The largest multimedia and telecommunications tools retailer and distributor in Indonesia, and ETP International, a leading end-to-end retail solutions company, has signed an agreement to implement ETP V5.2.

Established in 1996, the multimedia and telecommunications tools retailer’s main business is distribution of lifestyle wireless communications products and multimedia gadgets. The company is the authorised mobile phone distributor of Nokia, Sony Ericsson, Panansonic and Samsung. It has a well-established retail chain of 534 stores at 51 major cities in Indonesia, and also manages 23 showrooms for Nokia, Sony Ericsson and Panasonic.

“Our company has grown rapidly into a leadership position and will continue to grow aggressively, in order to support this plan we need a strong Enterprise Software backbone in this high technology and highly dynamic business. We look forward to bringing higher service levels to our customers and value addition to our shareholders through this strategic decision.” said the President Director.

“We evaluated numerous solutions and found that ETP V5.2 was the one that was tailored to our requirements. Besides the features and functionality, the evaluation team also looked into the speed of deployment, credibility of the company and reliability in terms of support service. ETP International fulfilled these criteria and more to the team’s satisfaction. ETP demonstrated its flexibility and customer-centric approach by working along with our team and understanding our business. We are convinced that the ETP V5.2 suite of solutions will definitely fulfill our requirements and enhance our business processes tremendously.”

Commenting on the signing, Mr Naresh Ahuja, Chairman of ETP International Pte Ltd said, “ETP International is very pleased to have signed up with the leading telecommunications equipment distributor and retailer in Indonesia. We believe we can support the company’s vision and have the highest regard for the professionalism of its management team. This further demonstrates the flexibility of ETP V5.2 solutions which is developed specifically for the retail and distribution industry. It’s not just for department stores and apparel retailers but rather, a wide range of specialty retailers. We have a close working relationship with the team and look forward to this project being a landmark in the region.”
With this forward looking investment, the retailer will leap ahead of the market by building intelligence in the entire planning, warehousing, procurement and retail processes. The customers will benefit from fast and efficient service, strong CRM schemes and loyalty programs and excellent customer service by having the right selection of goods in the right place at the right time at the right price. The company’s suppliers will benefit by being able to see advanced forecasts of the supplies they need to make and understand market expectations better and Trikomsel’s employees and management will have the ability to drive their business proactively with advanced tools and online business information at hand.

Through the use of ETP V5.2, the retailer can expect to not just respond to market dynamics but also drive and influence it, streamline and integrate business processes, synergetic use of resources, increase productivity and significant time savings.

The solution will be rolled out in three phases and is estimated to be completed together with all training before the end of 2006.

About ETP V5

The ETP V5 covers all the key functionalities required by retail and distribution companies. The integrated solution provides retailers and distributors the power to monitor and refine business strategies in response to the business dynamics instantly, effecting these changes in operations seamlessly without affecting day-to-day operations. The components within ETP V5 can be used comprehensively or selectively to provide an end-to-end integrated solution for retailers and distributors.

About ETP International Pte LtdETP International is an enterprise software company focused on enabling retailers to run their business proactively using the cutting-edge ETP V5 Retail Solution. Founded in 1988 ETP has its International HQ in Singapore, R&D centre in Mumbai and a network of partners in over 12 countries, selling, implementing and supporting ETP solutions. ETP’s three digit growth is driven by the wide acceptance of its flagship product ETP V5 by leading retailers.

ETP V5 is a 4th generation solution designed to help retailers move from a push based business model to a push-pull based business model, making them more proactive in planning, execution, analysis and decision making. It is seamlessly integrated through POS, CRM, Online Sales, Call Centre Sales, Merchandise Planning, Promotions Planning, Procurement, Distribution, Warehousing and Analytics. Developed with reliability, scalability and globalisation in mind, ETP V5 is capable of handling multiple languages, time zones, currencies, taxes, company and group structures, 20 users to 1000’s of users, various hardware platforms and operating systems and can be implemented comprehensively or modularly.

ETP International, an enterprise software company focused on developing and delivering its cutting-edge ETP V5.2 solution for the retail industry, with offices in Singapore, India and Dubai, announces the signing of a Premier Business Partnership agreement with Inter Soft. Inter Soft is a leading company that specialises in Retail, Hospitality and Banking Point of Sale Systems and their various sub-systems.

Under the terms of the agreement, Inter Soft will represent ETP in the sales and marketing of its suite of solutions – ETP V5.2 which is developed specifically for the retail and distribution industry in Saudi Arabia. ETP V5.2 covers all the key functionalities required by retail and distribution companies. The integrated solution provides retailers and distributors the power to monitor and refine business strategies in response to the business dynamics instantly, effecting these changes in operations seamlessly without affecting day-to-day operations. The components within ETP V5.2 can be used comprehensively or selectively to provide an end-to-end integrated solution for retailers and distributors.Inter Soft is the first channel partner that ETP International has signed for Saudi Arabia and in the Middle East. Although it has a regional office in Dubai, ETP International plans to leverage on the market knowledge and cultural understanding of the local partner to open up the market in Saudi Arabia.

“Inter Soft is entering a new phase in its business strategy. Where previously we were offering customers only point-of-sales solutions, we can now look at a holistic offering for our retail customers,” said Mr Ammar Al-Qai, General Manager of Inter Soft.

“The retail market in the Middle East is growing. We have identified the potential in growing this area of our business by partnering with a software company that offers a robust and modern retail solution. The strong commitment, support and specialisation that ETP has dedicated to building a pure retail solution gave us the assurance that we have made the right choice to grow with this partner.”

ETP’s Chairman, Naresh Ahuja stated, “We are pleased to have signed the partnership agreement with InterSoft. This is a company that is well-established and respected. InterSoft’s business philosophy is similar to ETP’s in which we put our customers first. With values such as commitment to quality and after sales service underpinning the company’s strategy, we know that we have found a good fit.”

The partnership was signed in Singapore and plans have been made to take the solution to market in Saudi Arabia. For a start, InterSoft will be launching ETP V5.2 in GITEX 2006 at its booth in the Sheikh Maktoum Hall and ETP will also be on hand to lend support from its booth under the Singapore Pavilion at the same event.

About Inter Soft

INTERSOFT, an International Company with its head quarters in Saudi Arabia was established in 1991 as a company specialized in Retail, Hospitality and Banking Point of Sale Systems and their various sub-systems. INTERSOFT has built a strong clientele testifying our creativity, commitment to quality and after sales service.

Committed to providing immediate and after sale support for our customers across the region, currently INTERSOFT operates four offices, 3 in Saudi Arabia and 1 in United Arab Emirates.

About ETP International Pte Ltd
ETP International is an enterprise software company focused on enabling retailers to run their business proactively using the cutting-edge ETP V5 Retail Solution. Founded in 1988 ETP has its International HQ in Singapore, R&D centre in Mumbai and a network of partners in over 12 countries, selling, implementing and supporting ETP solutions. ETP’s three digit growth is driven by the wide acceptance of its flagship product ETP V5 by leading retailers.

ETP V5 is a 4th generation solution designed to help retailers move from a push based business model to a push-pull based business model, making them more proactive in planning, execution, analysis and decision making. It is seamlessly integrated through POS, CRM, Online Sales, Call Centre Sales, Merchandise Planning, Promotions Planning, Procurement, Distribution, Warehousing and Analytics. Developed with reliability, scalability and globalisation in mind, ETP V5 is capable of handling multiple languages, time zones, currencies, taxes, company and group structures, 20 users to 1000’s of users, various hardware platforms and operating systems and can be implemented comprehensively or modularly.

GITEX celebrated its 26th Anniversary in 2006 & continues to reflect the importance & phenomenal growth of the IT industry in the region by continually highlighting the latest technology & services from international manufacturers and suppliers. Among the world’s top 3 IT exhibitions, GITEX continues to be the most important gateway to the Middle East market.

ETP International participated in the exhibition under the Singapore Pavilion organised by the Infocommunications Development Authority of Singapore (IDA). The ‘Singapore Infocomm Solutions and Services’ pavilion caters for six Singapore ICT companies to participate in GITEX.

The show had more than 1200 exhibitors representing 2274 companies from 61 countries.

In a move to make its mark in the vibrant retail scene within Asia-Pacific, ETP International launched its proprietary retail solution at RITE 2005, Suntec City, Singapore from 21-23 September 2005. The 3-day exhibition drew a diverse group of trade visitors hailing from Asia-Pacific, Europe and the Middle East.

The launch for ETP V5.2 was success attracting more than 150 visitors to the ETP booth and garnered a privileged visit from Dr Vivian Balakrishnan, Minister for Community Development, Youth & Sports and Second Minister for Trade & Industry, Singapore. The ETP V5.2 covers all the key functionalities required by retail and distribution companies. The integrated solution provides retailers and distributors the power to monitor and refine business strategies in response to the business dynamics instantly, effecting these changes in operations seamlessly without affecting day-to-day operations. The components within ETP V5.2 can be used comprehensively or selectively to provide an end-to-end integrated solution for retailers and distributors.