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Artificial Intelligence

Artificial Intelligence

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Revolutionise Retail with AI-driven Actionable Insights and Innovations for Unified Commerce Success

ETP Unify features AI-based Product Recommendations, enhancing the customer experience during checkout. Utilising a Matrix Factorization Algorithm, these suggestions are founded on various interactions considering both product attributes and customer demographics. Upon selecting a customer, the model provides personalised product recommendations based on the customer’s purchase history and refines its suggestion as more items are added to the cart. These recommendations are visually presented on a dual screen for the customer to select and the cashier to add them seamlessly to the billing screen, streamlining the checkout process and facilitating upselling opportunities.

ETP Unify’s AI-driven Order Management enhances e-commerce efficiency and security, swiftly identifying and isolating potentially fraudulent orders. The proprietary Machine Learning algorithm predicts anomalies, considering various order attributes, assigning a confidence score for informed decisions. This real-time detection optimises inventory for genuine orders, reducing risks and maintaining operational efficiency. The AI model continually learns from new orders, ensuring accurate predictions and efficient order processing.

  • Halt order anomalies in their tracks with early detection
  • Identify, isolate, and manage orders with irregularities in real-time, optimising inventory utilisation
  • Monitor anomalies across various order attributes like channel, product, quantity, discount, payment, and delivery mode instantly
  • Assess real-time e-commerce risk levels with our AI Score

Ongoing research and development in AI technologies will uncover additional opportunities for innovation, transforming the landscape of ETP’s Unified Commerce Retail Software.

    What is 1 + 6 ?

    ETP Group is a leading Unified Commerce Software company, with a 36 year track record of delivering enterprise class retail technology solutions. Market leading retailers in Asia Pacific use ETP across hundreds of thousands of employees, over 500 brands and across 24 countries.

    ETP’s comprehensive AI powered solution suites, ETP Unify and Ordazzle, encompass a broad spectrum of e-commerce and retail functionality, from POS, CRM, OMS, PIM, Unified Inventory to Unified promotions, Logistics management and seamless integration with marketplaces and e-commerce platforms. ETP’s Unified Commerce Retail Platforms creates a frictionless and consistent shopping experience for consumers across all channels, wherever, whenever, and however they choose to shop.

    ETP’s strength lies in its ability to provide robust and innovative retail solutions built with the most scalable and secure technology, MACH architecture and beautiful UI design. ETP’s “asset-light” solutions minimise IT administrative costs, enabling businesses to focus on growth and strategic initiatives.

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