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ETP Omni-channel offers your customers a seamless O2O experience in all your stores, ecommerce sites and other touch points. The ETP Omni-channel POS software integrates with the CRM solution within the transaction which creates a single view of the customer’s right from registration to customer invoices and promotions to loyalty management. It’s fast, reliable and easy to learn and use with touchscreen technology – making ETP Store a retail point software that turns your point of sale into a delight for both your customers and store employees. ETP Omni-channel Store is a powerful, flexible, JPOS-compliant and JPOS-compliant trading platform that is capable of conducting large-scale transactions that can be adapted to different corporate environments, thereby leveraging your company’s current IT infrastructure and reducing operating costs.
The solution offers features such as clicking and combining, endless corridors and easy multi-channel revenue and exchanges that help e-channel and brick-and-mortar work in harmony. Customers can buy products online and pick them up from their favorite store outlets, order products that are not in stores and ship them directly, and they can also return a product in the store or assemble it from the desired location, regardless of the purchase channel. With omni-channel CRM software, customer-based promotions can be developed, tracked, and edited while capturing valuable customer feedback.
The versatile E-commerce POS system ensures easy brand visibility, ongoing engagement, easy access to products, and upgrades via / increased sales to steadily increase revenue per customer. ETP’s ETP e-commerce solution manages quick and detailed billing, cash management, reports, gift vouchers, and audit trails, and can be operated online as well as offline. The CRM solution through the POS software helps store employees quickly search for customers and add or update details to enhance their central CRM database.
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