We are thrilled to announce the latest update to ETP Unify, which brings a range of exciting new features, important enhancements, and critical bug fixes aimed at improving functionality, performance, and user experience. Read on to discover the full details of what’s new in this release.
For updates on ETP V5, please click here
Our new feature enhances the post-purchase experience and strengthens brand connection. Customers receive a digital receipt URL via SMS, email, or WhatsApp, enabling product ratings, feedback, and profile completion. It also includes marketing banners and supports Go Green initiatives.
ETP Unify's Clienteling function provides a 360-degree view of customer engagement, consolidating purchases and interactions from physical and online stores. It oers insights into customer behavior, feedback, discounts, and wishlist items for personalised interactions and up-selling opportunities.
ETP Unify oers a robust reporting tool for enterprise and store associates to generate and customise reports, such as Daily Sales, Daily Collection, and Sales Summary. Reports can be shared via email with stakeholders.
ETP Unify connects with your webstore to pull products that customers have added to their cart or wishlist. This integration aims to offer a unified shopping experience, significantly improving customer satisfaction and increasing basket size.
ETP Unify offers a comprehensive customer dual display capability, enhancing the customer experience during the billing cycle. It shows product details, discounts, available credit notes, tender-based promotions, and AI-recommended products from the wishlist.
ETP Unify Customer Circle merges webstore and store customers, ensuring online registrants are automatically recognised in online stores. This provides a unified and seamless experience for engaging with the retailer.
ETP Unify now oers AI-based Order Anomaly Detection. This ready-to-use function trains on previous orders and flags new orders with unusual patterns in quantity, price, discount, mode, or channel.
ETP Unify offers a ready-to-use AI capability for customer product recommendations. This provides a powerful tool for cashiers during over-the-counter interactions, enabling them to cross-sell and upsell more products. The system allows for a mix of familiar and novel product recommendations based on customer buying patterns and similar customer purchases.
The In-Store Product Catalogue helps store associates enhance the customer's shopping experience. It provides options to search based on specific product categories, brands, products, styles, sizes, and more, allowing associates to view pricing, inventory, and promotion details of a particular product.
ETP Unify now offers role-based dashboards for head office and store users, featuring various configurable widgets. These widgets include examples such as Top Selling stores, Product Categories, Top Selling Products, and Target Achievements.
The Retail Calendar supports various types of event tagging, filtering, exporting, and detailed promotion and campaign management for effective retail operations.
ETP Unify offers a comprehensive customer dual display capability, enhancing the customer experience during the billing cycle. It shows product details, discounts, available credit notes, tender-based promotions, and AI-recommended products from the wishlist.
ETP Unify offers Endless Aisle ordering for out-of-stock products or specific sizes, allowing customers to book items from in-transit stock, nearby stores, or warehouses. This prevents lost sales and enhances customer service.
AI product recommendations into digital receipts in ETP Unify could enhance customer engagement and drive additional sales by suggesting products based on the customer’s purchase history, preferences, and current trends.
ETP Unify offers package-based receiving for purchases or stock transfers according to the packing list. Users can scan a package to receive all products within it.